D.5 Troubleshooting Configuration Assistants
Learn how to troubleshoot an installation error that occurs when a configuration assistant is running.
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Review the installation log files.
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Review the specific configuration assistant log file located in the following directory:
ORACLE_BASE\cfgtoollogs.Try to fix the issue that caused the error.
Note:
Ensure that there is no space in the path.
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If you see the "Fatal Error. Reinstall message", look for the cause of the problem by reviewing the log files.
Topics:
- Configuration Assistant Failures
Oracle Configuration Assistant failures are noted at the bottom of the installation window. - Irrecoverable Errors
Review the procedure in this section about how to address irrecoverable errors while a configuration assistant is running.
D.5.1 Configuration Assistant Failures
Oracle Configuration Assistant failures are noted at the bottom of the installation window.
The configuration assistant interface displays additional information, if available. The configuration assistant execution status is stored in the installActionsdate_time.log file.
The execution status codes are listed in the following table:
| Status | Result Code |
|---|---|
|
Configuration assistant succeeded |
0 |
|
Configuration assistant failed |
1 |
|
Configuration assistant canceled |
-1 |
D.5.2 Irrecoverable Errors
Review the procedure in this section about how to address irrecoverable errors while a configuration assistant is running.
If you receive an irrecoverable error:
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Remove the failed installation.
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Correct the cause of the irrecoverable error.
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Reinstall the Oracle software.
Related Topics